Privacy Policy

1. Information We Collect

We collect information you provide directly when using our platform:

• Account Info: Name, email, phone number when you create an account
• Order Data: Items ordered, delivery address, payment method (processed by Stripe)
• Reservation Info: Name, party size, date, time, special requests
• Usage Data: Pages visited, features used, device info, IP address
• AI Chat: Conversations with GenieUs are encrypted (AES-256) and stored securely

2. How We Use Your Information

• Process and fulfill your food orders
• Manage table reservations
• Improve our AI assistant (GenieUs) responses
• Send order confirmations and status updates
• Prevent fraud and ensure platform security
• Analyze usage patterns to improve our service

3. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe: For secure payment processing
• Delivery Partners: Name, address, and phone for delivery orders
• AI Providers: Anonymized queries for AI response generation
• Law Enforcement: When required by valid legal process

4. Cookies & Tracking

We use essential cookies for authentication and cart persistence. We use analytics cookies to understand how visitors use our site. You can disable non-essential cookies through your browser settings.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encrypted AI chat history (AES-256), and secure payment processing through Stripe PCI-DSS compliance.

6. Your Rights (CCPA / GDPR)

• Right to access your personal data
• Right to delete your account and associated data
• Right to opt out of data sharing
• Right to data portability

To exercise these rights, contact us at (707) 919-3095.

7. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

8. Contact