Terms of Service
Last Updated: March 2026
Welcome to CafeOS, a product of DFW Branding LLC. By accessing or using our Website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.
1. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.
2. Orders and Payments
By placing an order through CafeOS, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse any order placed through our platform. All payments are processed securely, and you agree to pay all charges incurred by you or any users of your account.
3. SMS Communications & Mobile Terms
If you explicitly opt-in during checkout or registration, you consent to receive transactional and informational text messages (SMS) from CafeOS and its partner restaurants.
- Consent: You consent to receive automated SMS messages for order status updates, delivery tracking, and account security (e.g., OTP codes).
- Transactional Only: SMS is used only for transactional order updates and account security. We do not send marketing or promotional text messages. All marketing communications are sent by email, with separate consent.
- Message Frequency: Message frequency varies based on your order activity.
- Opt-Out: You can cancel the SMS service at any time by texting "STOP".
- Help: Reply HELP for assistance, email help@cafeos.co. Reply STOP to unsubscribe.
- Carrier Liability: Carriers are not liable for delayed or undelivered messages.
- Rates: Message and data rates may apply.
3.1 Email Marketing Terms
If you opt-in via an unchecked checkbox at checkout or signup, you agree to receive marketing emails regarding promotions, offers and platform news. You can unsubscribe at any time.
- Independent Consent: Email marketing consent is independent of SMS consent. Opting into or out of one does not affect the other.
- Content & Frequency: Marketing emails contain promotions, offers and platform announcements. Frequency varies.
- Opt-Out: You may unsubscribe at any time using the link in any email. Unsubscribe requests are processed promptly.
- Transactional Email: Essential operational emails (order status, receipts, password resets) are non-marketing and sent regardless of opt-out.
4. Intellectual Property
The Website and its entire contents, features, and functionality are owned by CafeOS, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, and other intellectual property laws.
5. Limitation of Liability
In no event will CafeOS, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind arising out of or in connection with your use, or inability to use, the Website or any services.
6. Changes to Terms
We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes.
7. Contact Information
For questions about your order or these terms, contact us at: help@cafeos.co. For statutory privacy requests (access, deletion, correction), contact us at: privacy@cafeos.co.